Last Updated: January 13, 2024
At Blue Block Optics, we are committed to ensuring your satisfaction with our digital products. Please read our Refunds and Returns Policy carefully to understand your rights and obligations.
1. Returns Eligibility:
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a return.
- To be eligible for a return, your digital product must be unused and in the same condition that you received it.
2. Refunds Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable period.
3. How to Initiate a Return:
- To initiate a return, please contact our customer support at [email protected]. Provide your order details and reason for the return.
- Our customer support will guide you through the return process, ensuring a smooth experience.
4. Costs and Fees:
- There are no additional costs for initiating a return within the eligible timeframe.
5. Contact Information:
- For any queries regarding returns, feel free to reach out to us at:
- Email: [email protected]
- Address: Sellukatu 6A 206/1, 90520 Oulu, Finland
This policy is effective from January 13, 2023, and may be subject to change. Please review it periodically for any updates. We appreciate your trust in Blue Block Optics.